HOME SCHEDULE EDUCATION SPONSOR FAQs
  • I'm not an ISAE member. May I register for ICON2020?
    Non-members are more than welcome to register for ICON2020. In fact, it's encouraged as this is a perfect way to meet industry peers from all over the state of Indiana. Registration rates are higher for non-members, so before registering, you might consider joining ISAE to save on ICON2020 registration. Joining as a Virtual member for $50 then registering for Convention is less expensive than the non-member rate. Learn more.

  • How will CAE hours be tracked during the event?
    One of the major benefits to attending ICON2020 is the ability to earn up to 11.5 CAE hours. CAE Hours for sessions you attend are self-reported. A report with 11.5 hours will be added to the member profiles of all ISAE members who register for ICON2020.

  • What if I have to miss some sessions?
    All educational sessions will be recorded and made available to all registered participants after the event.

  • Does being a first-time attendee put me at any disadvantage throughout the event?
    Certainly not! ISAE fosters an inclusive environment among the membership and is thrilled to get you involved right away. Our goal is to ensure that no attendee ever feels outside of the circle.

  • What kind of exhibitors should I expect to find in the Exhibitor Marketplace?
    The Exhibitor Marketplace features a wide array of vendors whose products and services support the association industry. Exhibitors range from hotels/CVBs and A/V companies to app developers and professional speakers. 

  • Does ISAE publish the attendee list in advance?
    The attendee list will not be shared widely prior to the event. Please contact Millie Lawrence to inquire about an attendee list. By law, ISAE is unable to share email addresses of attendees.

  • If I register today but then am unable to make it at the time of the event, will I receive a refund?
    Refunds will be granted depending on when you cancel your registration. The refund schedule can be found here. Substitutions are allowed. Please contact [email protected] to make a substitution.

  • When will I receive the link to access ICON2020?
    The access link and other relevant information will be shared at least one week prior to the event.

ISAE Code of Conduct

The Indiana Society of Association Executives (ISAE) is committed to providing a harassment-free conference experience for all attendees. We expect attendees to follow our Code of Conduct at all events. Prohibited conduct includes, but is not limited to, harassment based on race, gender, sexual orientation, disability, or any other protected status, as provided by local, state, or federal law; sexual harassment, including unwelcome attention, stalking and physical contact; abusive conduct that has the purpose or effect of unreasonably interfering with another person's ability to enjoy or participate in the conference, including social events related to the conference; and undue interruption of any conference event, speaker, or session.

We have a zero-tolerance policy for hostile, harassing, or abusive conduct. If a person engages in such conduct, appropriate action will be taken, including, but not limited to, expulsion from the conference, restriction from attendance at future ISAE events and/or withdrawal of membership. Individuals who witness, become aware of or experience inappropriate conduct should report such conduct to an ISAE staff member.